What a virtual family visit can cover.
Common primary care by video or phone — and clear limits when you need something else.
- 15 min Typical visit
- Primary care Everyday concerns
- Not ER Know the limits
How it works
-
Book online
Pick a time. Have your health card ready.
-
See your doctor
15-minute video or phone visit.
-
Stay connected
Messages and results in your portal.
About us
A Virtual Visit at Hello Health is everyday family medicine at a distance: assessment, advice, and next steps when a remote visit is safe.
Dr. Zaahir Moloo, MD, CCFP
Licensed family physician · CPSA · Alberta
Often appropriate: new mild-to-moderate symptoms, chronic disease follow-up, medication questions, mental health check-ins, prevention questions, and some forms after assessment.
Usually better in person or urgent care: exams that need hands-on assessment, procedures, red-flag symptoms, or anything your doctor flags as unsafe to manage virtually. Emergencies: call 911.
Before you book
Can I get labs or imaging?
Requisitions can be provided when clinically appropriate after your visit.
Can I get a referral?
Yes when appropriate.
Can children be seen?
Often yes with a parent or guardian; the physician will confirm suitability for virtual care.
Is this for emergencies?
No. Call 911 or go to emergency for urgent or life-threatening symptoms.